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Are All Tourists Honest? A Hotelier’s Eye-Opening Perspective

The hospitality industry is often romanticised as a world of smiles, sunsets, and seamless service. For guests, it’s about relaxation, escape, and indulgence. But behind the curtains of paradise resorts and luxury hotels, there’s a very different reality—a balancing act between service and scrutiny, trust and truth.After nearly two decades of managing properties in the Maldives, Zanzibar, Rwanda, Saudi Arabia, and Sri Lanka, I’ve seen the best and worst of human nature. While most guests are genuine and decent, a growing number manipulate, exaggerate, and even deceive

by dharshanaweerakoon 0
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Tourism Truths and Misjudged Minds: A Hotelier’s Global Reflections on Integrity, Experience, and the Sri Lankan Gatekeeping Crisis

In an industry defined by its ever-evolving nature, tourism and hospitality demand more than academic theory—they demand real-world experience, lived insight, and intellectual honesty. I write this article not from a place of defense, but from a position of informed authority, earned through decades of field exposure across continents.My contributions to the public discourse on tourism, hospitality management, and industry ethics are grounded in personal and professional experiences that span Sri Lanka, the Maldives, the UAE, Saudi Arabia, Rwanda, Zanzibar, Turkey, and

by dharshanaweerakoon 0
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“Balancing Profits and Plates: The Silent Power of Recipe Costing and Menu Engineering in Sri Lanka’s Hotels”

In the dynamic and fast-paced world of hospitality, it is often the glamour of grand banquets, international cuisines, and celebrity chefs that takes center stage. But beneath this glitz lies a highly calculated, strategic process that often determines the success or failure of a hotel’s food and beverage operation. This process—often unnoticed by guests—is known as recipe costing and menu engineering. Together, these two functions serve as the invisible hand that guides pricing, profitability, and even sustainability in hotels across Sri Lanka.As someone who has been

by dharshanaweerakoon 0
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