Resilience in Hospitality: Crisis Management Strategies for Sri Lanka’s Hotel Industry
In an industry as dynamic as hospitality, crises are inevitable. From economic downturns to political instability, pandemics, and natural disasters, the hotel sector in Sri Lanka has faced its fair share of challenges. The resilience of the industry depends on how well businesses prepare, respond, and recover from these crises. This article delves into effective crisis management strategies tailored for Sri Lanka’s hotel industry, ensuring sustainability and long-term success.Understanding Crisis Management in HospitalityCrisis management in the hotel industry refe